CasinoApp FAQ — All Your Questions Answered in One Place

Yes, CasinoApp-'s referral program rewards both you and your friend when you send an invite. Here's how it works:

• Log in to your account and go to the "Referral" or "Invite Friends" section.
• Copy your personal referral code or link.
• When your friend registers using that code and makes their first deposit, you'll receive a referral bonus.
• Your friend will also receive their welcome bonus separately.

Bonus amounts and validity are kept up to date on the promotions page. Referral bonuses require a certain amount to be wagered before withdrawal — full details are outlined in the bonus terms.

Absolutely. CasinoApp A fully web-based platform — no app download or installation needed. Everything works right in your mobile browser:

• Using Chrome, Safari, or Firefox casinoapp.plus Open.
• Registration, login, betting, deposits, withdrawals — everything works right in your browser.
• For quicker access, add a shortcut to your home screen — it'll look just like an app.

Works great on both Android and iOS. On a slow data connection, use Chrome's Data Saver mode — you'll still have access to all features. Live scores and live betting update in real time on mobile too.

CasinoAppoffers live scores and real-time event updates. Here's how to access them:

• From the top menu "Sports Events" Go to the page — you can see live scores for all ongoing matches there.
• "Bet" Go to the page and click the Live section to view current scores and stats for ongoing matches.
• Click on any match to view detailed live stats.

Video streaming may also be available for select premium events — it activates when your account holds a specified balance. Live scores are available for cricket, football, tennis, and 20+ other sports.

CasinoAppThe slots section offers a wide variety of games — something for every type of player, new or experienced. Main categories:

• Classic Slots (3-reel) — simple, classic-style games, perfect for beginners.
• Video Slots (5+ Reels) — featuring exciting themes, animations, and bonus rounds.
• Megaways Slots — the number of ways to win changes with every spin, with millions of possible winning combinations.
• Progressive Jackpot Slots — a chance to win big prizes from a shared pool.
• Crash Game — fast-paced, with multipliers that grow the longer you stay in.

Each game displays its RTP (Return to Player) information. You can also play in free demo mode to practice before wagering real money.

CasinoAppThe KYC (Know Your Customer) verification process is simple and only needs to be done once. What's required:

• Proof of Identity (any one of the following): National ID (NID), passport, or driving licence — clear photos of both sides.
• Proof of address: Bank statement or utility bill (gas/electricity) — issued within the last 3 months.
• Selfie: A selfie holding your NID.

After submitting your documents, it typically takes 24–48 hours verification is completed. Once verified, you won't need to do it again. You can upload documents directly from Account Settings.

CasinoApp Accounts are usually locked for one of two reasons — (1) multiple incorrect password attempts, or (2) a security verification is required. Steps to resolve:

• Temporary lock (incorrect password): Usually unlocks automatically after 30 minutes. Wait it out, then try again with the correct password.
• Forgot your password: On the login page, click "Forgot password?" — an OTP will be sent to your registered mobile number.
• Security Verification Lock: Contact the support team — verify your identity with your registered mobile number and NID, and your account will be unlocked within 24 hours.

To avoid this in the future, use a password manager and keep the "Remember me" option enabled.